Conditions Of Stay
Riviera Resort Apartments shall not be liable to any guest for any loss, damage or destruction to any property brought upon these premises by the said guest or invitees. Without limiting the forgoing, personal property shall include money, jewelry and other personal effects and motor vehicles parked on the premises.
Guests and invitees are expected to behave in a manner which is conducive to the safety, comfort and convenience of the other guests and residents of the property. A breach of any House Rule may result in the eviction of the offender/s at the discretion of the Manager. The apartment must not be used for any unlawful purpose.
Every person who occupies Riviera Resort accommodation or other services shall be personally responsible for all charges, all replacements and necessary costs for any damage or loss to the apartment. It is a condition of your occupancy that the owners of the premises are not liable for the damage to or the loss of property which the occupier or his/ her guests may bring onto the premises.
No Animals or pets are to be brought onto the complex.
Parking: Car Parking is limited to 1 only per apartment.
The guest is responsible for all charges incurred while staying at Riviera Resort Apartments (as advised by Management) upon presentation of my room key and license. These charges will also incur a 5% administration fee (min $2.50). I authorize these charges to be charged back to my credit card or corporate charge card (as advised at check-in or on bookings)
After Hours Call Outs due to lockouts will incur a minimum charge of $50.00.
After Hours Check In : If arriving outside reception hours, please call 4194 1984 prior to arrival to arrange for your keys to be left in a safe outside reception, to allow access on arrival.
Monday to Friday – 8:30am to 5:00pm
Saturday – 8:30am to 3:00pm
Sunday and Public Holidays – 8:30am to 2:00pm
Cancellation: A deposit of the First night will be taken at time of booking. If you are unable to travel and need to cancel your booking 2 or more weeks prior to the arrival date, then the deposit is refundable less a 12% administration fee. If you need to cancel less than 2 weeks prior to arrival there is no refund, however should you wish to change your dates the deposit will travel with the booking and remain non-refundable (subject to terms and conditions).
Deposits: Deposit required is the total of the first night .